The Technology
We use advanced tracking and recovery technology to give you peace of mind.
Why Val’utility
Work. Family. The everyday things. When your car is stolen or hijacked, you need people and technology working to get it back. That’s where Val’Utility comes in.
Learn MoreEarth: NASA / Reto Stöckli and Robert Simmon. Vehicle: Eric Chadwick / Darmstadt Graphics Group, Car Concept, CC BY 4.0; materials and scale adapted. Custom satellite and illustrative Johannesburg streets. This animation illustrates our story; it is not live tracking.
For the life you live
The school run. Getting to work. Bringing the shopping home. Your car is part of how you look after yourself and the people who count on you. Vehicle theft can interrupt all of it.
That's why our promise starts with recovery: advanced tracking technology, experienced recovery specialists, and a clear commitment if your vehicle isn't returned.
Working to bring it back
Our focus is recovering your vehicle and returning it to you.
We use advanced tracking and recovery technology to give you peace of mind.
Approved recovery providers use tracking technology and recovery teams to locate and secure eligible stolen or hijacked vehicles.
A promise you can understand
We warranty that our advanced technologies and recovery specialists work 24/7 to recover your vehicle.
If your vehicle is not recovered and returned to you within 14 days of reporting it stolen, you get a refund of your current calendar year's subscription fees and that's Our Warranty Promise.
Read our Website TermsFrom the day you report your vehicle stolen. Our promise is about having it recovered and returned to you.
If your vehicle is not recovered and returned within that time, you get a refund of your current calendar year's subscription fees.
Getting started
Know the fees before you decide. Before you accept or pay, your written quotation shows both fees: the once-off Application and Verification Fee and your monthly Subscription Fee. It also shows the VAT treatment, total price and agreed Valu’Bag benefit limit.
See how pricing worksStart online with your details and the vehicle you want to protect.
We check your vehicle information, recognised Retail Value and eNaTIS Code 1 or Code 2 status against the product criteria.
Review both fees, VAT treatment, the total price and your Customer Warranty Agreement before deciding.
Once both initial fees have cleared, have the approved technology installed, tested and activated.
We confirm your Start Date in writing once your application, cleared fees and technology checks are complete.
Before your next step
Before you accept or pay, your written quotation shows both fees: the once-off Application and Verification Fee and your monthly Subscription Fee. It also shows the VAT treatment, total price and agreed Valu’Bag benefit limit.
We must accept your application, and both initial fees must clear: the Application and Verification Fee and your first full monthly Subscription Fee. The approved recovery technology must be installed, tested and activated. Your Warranty starts only after these requirements are met and Val’Utility has confirmed your Start Date in writing.
Read our Website Terms, or talk to us for your Customer Warranty Agreement and quotation before you decide.
See what your quotation includes and what happens before your Warranty starts.