Governing Laws and Jurisdiction

Potentially relevant legislation includes the Consumer Protection Act 68 of 2008, Electronic Communications and Transactions Act 25 of 2002, Protection of Personal Information Act 4 of 2013, Promotion of Access to Information Act 2 of 2000, and other legislation applicable to the final product, payment method, information processing, recovery operations and customer type.

Nothing on the website or in the Val'utility Warranty excludes, restricts or waives a customer right or Val'utility obligation that cannot lawfully be excluded, restricted or waived.

A customer may approach a competent South African regulator, tribunal, alternative-dispute-resolution body or court where legally available.

The issued Warranty Wording contains the applicable representation and legal-process periods. No stated period removes a longer or different right or remedy that applies under mandatory law.

VALUTILITY (Pty) Ltd's registered and legal-notice address is 1127 Majoro Street, Tladi Township, Soweto, Gauteng, 1868.